Hemro Group Appoints Parts Town UK as Official Spare Parts Distributor in the United Kingdom

Hemro Group, a global leader in coffee grinding technology, burr manufacturing, and advanced solutions for professional coffee operations, is proud to announce the appointment of Parts Town UK as its official spare parts distributor in the United Kingdom.

This strategic partnership strengthens Hemro Group’s aftersales support in the UK, providing faster and more reliable access to genuine spare parts for both distributors and professional end-users. Parts Town UK will manage a significant portion of Hemro Group’s comprehensive spare parts portfolio, covering all four brands: Mahlkönig, Anfim, Ditting, and HeyCafé.

For distributors, this means improved parts availability, reduced inventory pressure, and simplified procurement. For professional end-users, it ensures rapid access to genuine components, minimising downtime and maintaining peak grinder performance.

With multiple logistical solutions and industry-leading order cut-off times, Parts Town UK delivers the right parts exactly when they are needed, including same-day shipping for in-stock orders placed before 7:00pm. The full range of Mahlkönig, Ditting, Anfim, and HeyCafé spare parts is accessible via Parts Town UK’s website and mobile app, which provide technical documentation, 360-degree parts spin images, user manuals, and a dedicated Parts ID Enquiry tool. A specialised Customer Experience Team is also available via Live Chat and WhatsApp, supporting accurate and efficient ordering.

This appointment is a key step in Hemro Group’s strategy to streamline operations, improve service efficiency, and deliver consistent, high-level support across the UK market.

Ziya Boro, CSO Hemro Group: “We are extremely pleased with our strong global partnership with Repa/Parts Town and are delighted that Parts Town will now take responsibility for the UK market. At Hemro, we understand the critical importance of timely access to spare parts in maintaining operational efficiency and service excellence. The appointment of Parts Town UK as an official spare parts distributor marks a significant milestone in our commitment to optimising spare parts accessibility in the UK. By strengthening our distribution network, we are enhancing availability, reducing lead times, and ensuring distributors and end-users benefit from dependable delivery, seamless operations, and continued customer satisfaction.” 

Simon Dace, Head of Manufacturer Partnerships Parts Town UK: “As we strengthen our position in the Coffee spare parts market, we are extremely pleased to add the Hemro Group brands to our ever-growing list of exclusive OEM partners. Supplying genuine OEM parts is always our mission to ensure that your equipment continues to be dependable, reliable and run to the very highest standard.”